1 reviews | Active since Jul 2011
False advertising
On 12/05/18 representives from Vodacom were in our area getting people to sign up for Vodacom Fibre with the promise that until fibre became available and was installed, they would supply a free LTE router with 100gig free data every month. I signed up for a 24 month contract with 10mb line and uncapped data. To date, nothing has happened and there is still no fibre in our area. Today I phoned to find out why the promise was not fulfilled, I was told that the contract I signed was for Open Serve and not Vodacom so therefore I was not legible for the free router and data. This is NOT what I was told and as far as I am concerned is FALSE advertising. I instructed the lady to cancel the pending contract
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Good day Val,
Our records show the Fibre team has been on contact with you. Should you have any concerns, feel free to call *** or email us at ***.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Val,
Our records show the Fibre team has been on contact with you. Should you have any concerns, feel free to call *** or email us at ***.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,
