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Francois B
1 reviews | Active since May 2018
23 May 2018, 09:36
False advertising
I have to use my Huawei P10 for my business and private Vodacom numbers. The dual sim was apparently deactivated by Vodacom without informing me. Who can I speak to I need this rectified or want to return the phone. I have 4 contracts with vodacom for 15 years and believe this is jy unacceptable
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 May 2018, 10:31Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 May 2018, 10:31
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
FB
Francois B's updateReviewer Update
23 May 2018, 21:07Thank you I was contacted and told no one can help me its policy.
Vodacom is really a disappointment. Every person I speak to tell me its a problem at head office.
FB
Francois B's update23 May 2018, 21:07
Reviewer Update
Thank you I was contacted and told no one can help me its policy.
Vodacom is really a disappointment. Every person I speak to tell me its a problem at head office.