PV
PORCIA V
1 reviews | Active since Feb 2013
14 May 2018, 13:11
false advertising
I took out a cellphone contract with Vodacom online. The online site said with the contract comes a FREE Education policy worth R10 000. I have not received the voucher or feedback from Vodacom after calling numerous times. I was told after sales dept will contact me and I am still waiting. Why advertise if you cant deliver..Your service suck big time
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Vodacom's replyOfficial
14 May 2018, 13:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 May 2018, 13:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,