False Advertising

I bought 60 vodacom to vodacom minutes plus 60 SMSes on 13th March 2018, after 1 day 50 smses gone when I make an enquiry I am told technicians are working on it, then I tried making calls to vodacom 066 number I am told that I have reached my call limit, though I have like 59min vodacom to vodacom.

When I phone service provider I am told that unfortunately I cannot make calls to the new 066, 062,063,064 or 065 vodacom numbers because technicians are still working on that. But now my problem is that most my family members uses the new vodacom numbers so my minutes will be useless until they expire because they should expire on the 19 March 2018.

This is unacceptable

SR Created. The SR reference is A2-ASET-UGNX5