1 reviews | Active since Dec 2017
False advertising
I bought 2 sumsung S8 phones from vodacom4u southgate branch. A consultant by the name of Thomson assisted and he promised to assist with claiming the R5000 worth of voucher from flight centre. I was then given a form which I completed to claim my vouchers. I was also informed that the I will receive confirmation via sms in 10 working days. Its been a month now and when I went back to the southgate store, no one was willing to assist but gave me an incorrect email address and advised that I should liase with Samsung directly. On the Samsung website there is no information about how to claim the vouchers. I believe this is false advertising just to sell more units
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Confidence,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
Dear Confidence,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,