1 reviews | Active since Dec 2017
Vodacom advertising falsely. Advertising products that are obsolete, as their agents call it. This is really not acceptable. iPhone 6s plus deals null and void. Shocking, then the agent advises that I should go and check in store. Check every store in Johannesburg and nobody has stock except Chatz in Cradlestone who advised that they have it but not for R299 per month as advertised. Spoke to Elaine the manager and she advised she will check the price and revert. Upon my 3rd contact with her, I was advised that they have a 6 and not an s or plus. This is also not at R299 but at R329, how is it possible when I was at the store I was advised that they have the phone which I told them to hold for me and query the price and now they don't have that specific phone? Vodacom advertised this on the internet and is still advertising it yet they cannot honour the deal. I want the phone as it states limited stock available and I am calling all the time with no end result
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Aldren
Please be advised feedback has been provided to you via SMS.
Regards,
RJ
Best regards,
Dear Aldren
Please be advised feedback has been provided to you via SMS.
Regards,
RJ
Best regards,
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