nA
naeem A

1 reviews | Active since Dec 2013

26 Nov 2017, 13:11

False advertising

I went in for an upgrade on the Sunday after black Friday And Vodacom tells me that their upgrade deal is not available

And this after trying to get the same deal online for three days from the online store

No use advertising something if u don't stock it

That should be reported to the ombudsman

0
Replies (2)
Vodacom
Vodacom's reply27 Nov 2017, 09:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply01 Dec 2017, 11:13
Official

Dear Naeem

Please be advised feedback has been provided to you via email.

Regards,

RJ

Best regards,