KM
Khatija M
1 reviews | Active since Mar 2009
20 Oct 2017, 13:54
False Advertising
We were promised wireless ear phones with the new contract that my husband took out, only to be told they was no such thing weeks after taking out the contract. First they said it's out of stock and we must come back after a month, now they say they had no such special.
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Vodacom's replyOfficial
20 Oct 2017, 15:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Oct 2017, 15:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,