false advertising

we phoned Vodacom to get our upgrade dates. a date was given and we went to upgrade the contracts that was due. unfortunately what they did not tell us is that we now have to pay for 2 devices as we upgraded before the time. we did not know it was before the time, as we went on the upgrade date given by Vodacom themselves. now we are sitting with this awesome surprise bill.<br> the second thing is that on the pamphlets under terms and conditions it states that all prices includes VAT, and we are billed for VAT on the invoices.<br> <br> this is very very sad. from being very exited to get new phones to being distraught over one huge unexpected account!