LG
Leo-Marco George

1 reviews | Active since Feb 2015

05 Feb 2015, 13:16

False Advertising

Vodacom is the worst service provider in SA. i upgraded on 29 January 2015 over the telephone calling ***. The sales person was to eager to let me upgrade and told me the phone would arrive on Monday 29 Feb 2015. i phoned on Monday and was told it would arrive on Tuesday. until today i haven't received the phone.<br> <br> i have spoken to RAM couriers and they told me they need authorization from vodacom to dispatch the phone to me. yesterday 4 Feb 2015. i was told the phone was sent back to Vodacoms warehouse. today i was told it will take 3 working days to confirm that the phone is in the warehouse and before i can upgrade or cancel my upgrade i will need the return number from the warehouse.<br> <br> vodacom always brags with their next day delivery. ********.<br> I have been waiting a week to take delivery of my new phone. i have been with vodacom for over 6 years and I have always had problems with them. <br> <br> DO NOT USE VODACOM<br> THEY EMPLOY A BUNCH OF *********** IMBECILES.<br> THEY WILL SPIN YOU THIS MASSIVE LIE TO CONVINCE YOU TO STAY WITH THEM!!! <br>

0
Replies (1)
Vodacom
Vodacom's reply05 Feb 2015, 14:30
Official
Hello lemarx1990,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team