1 reviews | Active since Feb 2015
False Advertising
Vodacom is the worst service provider in SA. i upgraded on 29 January 2015 over the telephone calling ***. The sales person was to eager to let me upgrade and told me the phone would arrive on Monday 29 Feb 2015. i phoned on Monday and was told it would arrive on Tuesday. until today i haven't received the phone.<br> <br> i have spoken to RAM couriers and they told me they need authorization from vodacom to dispatch the phone to me. yesterday 4 Feb 2015. i was told the phone was sent back to Vodacoms warehouse. today i was told it will take 3 working days to confirm that the phone is in the warehouse and before i can upgrade or cancel my upgrade i will need the return number from the warehouse.<br> <br> vodacom always brags with their next day delivery. ********.<br> I have been waiting a week to take delivery of my new phone. i have been with vodacom for over 6 years and I have always had problems with them. <br> <br> DO NOT USE VODACOM<br> THEY EMPLOY A BUNCH OF *********** IMBECILES.<br> THEY WILL SPIN YOU THIS MASSIVE LIE TO CONVINCE YOU TO STAY WITH THEM!!! <br>
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
