1 reviews | Active since Dec 2016

11 Aug 2017, 21:58

False advertising

<p>Vodacom was falsely advertising that if you upgrade your phone contract before or on 31 July you are entitled to receive blue bulls shirt. I did upgrade and i have since been sent from pillar to post no one seems to know whats going on. What a shame with vodacom , i will never trust any of their adverts and after my contract i will move away from them. What a shame. I have since changed all my kids's prepaid numbers from Vodacom as i have lost faith. I was told that someone from the call center will call me but dololo. I will be taking the matter further to the competition commission as this is an ******* and false advertising</p>

0
Replies (2)
Vodacom
Vodacom's reply14 Aug 2017, 09:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply15 Aug 2017, 10:26
Official

Dear Mr Dube,

Feedback has been provided.

Regards,

Cassandra

Best regards,