1 reviews | Active since Sept 2009
False Advertising
<p>There was a advert in the Fligher for incredible connection showing a 2 for 1 contract offer from Vodacom for 2 Samsung J2 Dual Sim Smartphones. 1 with on a uChoose Flexi 200 Contract + uChoose Flexi 55 Contract for new contracts only for R199 pm.</p> <p>So I app**** and it was approved but to my astonishment I got a quotation from Vodacom for R249.00 pm. After going backwards and forwards to Incredible connection it was told to me 6 days later that there was a printing error on the advert and that Vodacom can assist me with a special for the R249.00 pm. Well I feel that seen this is a vodacom contract this error falls totally on them and if this is the lousy service that they give to a person on a new contract well goodbye before hello.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
With reference to your reply dated 8th June 2017. I am still waiting for one of your consultants to make contact with me.
With reference to your reply dated 8th June 2017. I am still waiting for one of your consultants to make contact with me.
Dear Customer
Your complaint was escalated to the Regional Office for review and feedback. As per the feedback received, their office confirmed that they have been in contact with you and the issue has been resolved.
Regards
RoderiqueLategan
Dear Customer
Your complaint was escalated to the Regional Office for review and feedback. As per the feedback received, their office confirmed that they have been in contact with you and the issue has been resolved.
Regards
RoderiqueLategan
