DS
Danel S
1 reviews | Active since Feb 2011
16 Apr 2015, 16:02
False advertising
In December 2014 I took out 3 tablet contracts which was advertised as 500Mb day and 500mB night owl data and in addition 200MB for 12 months. Without success I have been sending emails, phoning call centres to correct the data as I am only getting 500Mb per month. No addition 200Mb as promised on the box and no night owl data. When you phone the call centre after 30 minutes I gave up.
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Vodacom's replyOfficial
17 Apr 2015, 10:14Hello danelsmit,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Apr 2015, 10:14
Official
Hello danelsmit,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,