1 reviews | Active since May 2017
False advertising
<p>Done an online upgrade. Consultant tells me nxt day delivery only applies if living in Gauteng. Website states nxt day delivery in all major cities - and Cape Town is not one????!!!! After 3 working days(still have not received an order no. to confirm upgrade) I spent 20 minutes being transferred to different consultants and different call centres. I then had to call courier company myself to track my phone. Really false advertising to consumers and really pathetic service.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
