mK
mark K

1 reviews | Active since Nov 2009

03 May 2017, 11:45

False advertising

<p>They advertise a phone with 6 months free data but on buying the phone you recieve nothing but problems . You need to call the useless helpline more tha ten times to sort out a problem . Avoid Vodacom the service is pathetic and the company is not honest in their adds or their service . </p>

0
Replies (2)
Vodacom
Vodacom's reply03 May 2017, 12:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 May 2017, 09:06
Official

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
R. Maart