1 reviews | Active since Mar 2017

31 Mar 2017, 22:22

False Advertising

<p>contract sold to me online for a "Dual Sim" P8 lite, I confirmed this while being sold the contract online.<br />only to find out Vodacom blocks the feature. The original Huawei Firmware has it set up for dual sim. <br />Vodacom cannot tell it is not that way, why does the second slot feature a nano slot. <br />I feel this is False Advertising, as it nowhere states this is the case and after call centre confirming that this is a feature.</p> <p>I need this sorted out asap, Firmware needs to be updated</p>

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Replies (1)
Vodacom
Vodacom's reply01 Apr 2017, 06:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team

Best regards,