LF
Larice F

1 reviews | Active since Mar 2017

22 Mar 2017, 11:40

False Advertising !!!!!!!!!!

<p>So facebook is not so free after all, I called in Sunday night at about 8pm and asked the consultant about Fb beeing free, she advised that you need AIRTIME OR DATA to log in and then its free but funny enough it took all my airtime!!!!!!!!! she then said i was logged on to the internet and i told her yes the free facebook and she argued with me saying its not!!!!!!!!!! i can only go onto facebook because im using an old phone!!!!!!! and their agents are beyond rude no respect at all</p>

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Replies (2)
Vodacom
Vodacom's reply22 Mar 2017, 12:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 Mar 2017, 08:38
Official

Dear Larice,

Feedback has been provided.

Regards,

Cassandra