CE
Cameron E

1 reviews | Active since Dec 2014

07 Mar 2017, 10:39

False advertising

<p>I went online and found the most amazing phone deal ever, I went in store with all my documents to get the phone on contract and was told that theres no way the phone can be that price a month as the other deals with the same phone is over R500 where this particular deal was R159 pm on a smart S plan for 24 months for the Galaxy S7 Edge 128GB Black pearl. I showed the guy online and he refused to assist me.</p> <p>I have the screenshot from the website and I want the deal as advertised. If not then I will send this off to CPA </p>

0
Replies (3)
Vodacom
Vodacom's reply07 Mar 2017, 11:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply11 Mar 2017, 13:45
Official

Dear Client

We responded to you via email in order to best assist you.

Kind regards

Vodacom Consumer Website Team

Best regards,

CE
Cameron E's update10 Apr 2017, 10:58
Reviewer Update

Its been over a month, I have mailed to ask for feedback and none has been given. Vodacom, you have no sense of urgency and nor do you give a damn about any existing or prospective clients.