LR
Lee-Ann Rossouw

1 reviews | Active since Jul 2011

01 Mar 2017, 10:22

False Advertising

<p>I am unable to email or chat on the Vodacom website despite this being an option advertised. I want to keep a record of my communication with Vodacom.</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Mar 2017, 10:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

LR
Lee-Ann Rossouw's update01 Mar 2017, 10:38
Reviewer Update

Please do not contact me, I have emailed ICASA and found an email for Vodacom Consumer queries. You won't be able to help with this.