False advertising
<p>I purchased a Vodafone smart mini 7 in December and it came with R300 airtime its almost March and still haven't received the airtime I've been calling Vodacom since December and kept being told there was a technical problem its being sorted out and still haven't received the airtime this is disgusting to treat customers like this by lying to us and claim to be the best network u should be ashamed of leading the public.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thanks I will be waiting as I've been told since last year I'm going to be contacted but still haven't don't see why putting u guys in Hello peter should get a reaction u should have solved this matter by now.
Thanks I will be waiting as I've been told since last year I'm going to be contacted but still haven't don't see why putting u guys in Hello peter should get a reaction u should have solved this matter by now.
Good Day Elaine David
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
Good Day Elaine David
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support