1 reviews | Active since Dec 2012
false advertising
1. Took out a sim only contract (R99) 2 gig<br> 2. No one has an idea what prepaid to contract conversion is thus they sent new simcards that i never received.<br> 3. Upon activation i was given pro rata data although full subscription was debited<br> 4. Apparently the online ad was an old ad and the pricing had changed, how that is my fault is beyond me.<br> 5.CLIP was not activated, phoned to activate and was told it is not free, althou when i logged in on myvodacom it clearely showed as free. <br> 6. \Includes double the data between midnight and 5am "nobody seems to know about this although it clearly states that on the online adverti*****t. <br> 7. From agent to senior consultants im appalled by the lack of knowledge given that i used to work for this company...what a shocker... Agents chewing while speaking on the fone"
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
