1 reviews | Active since May 2015
False advertising
We are customer at Vodacom since 1997. Continuously. No binding legal contract. As i was promised a false promotion.
On 29 Sep I was promised the following during a upgrade.
A13 Samsung, R130 airtime per monthx24 AND 2 Gig of data for 24 month's for R200 per month.
I the consultant informed me that the 20 gig promotional will kick off the 2 gig so in November if we don't get the 2 gig i must contact Vodacom for them to just add it.
The 2 gig was not added.
When phoning Vodacom they keep on telling me i am on Red Flexi R130 their is no 2 gig of data.
I am requesting that the voice recording be listened to. As i agreed to the contract terms based on what she gave to me.
I request that we receive the 2 gig of data for each phone free of charge as was promised to me.
You rock !!! Excellent service received. Problem sorted 😃
You rock !!! Excellent service received. Problem sorted 😃
