False Advertising
Vodacom and metro home centre advertised a deal for a playstation 5 at 479 pm for 36 months with 1 year netflix voucher, I was approved for the contract but Vodacom refuses to honour this. This is misleading and false advertising.
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Vodacom's replyOfficial
14 Oct 2023, 14:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2023, 14:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
28 Oct 2023, 09:14I still have no feedback here ,it was declined based that Vodacom wanted to give me half the deal and not the full deal on offer. The offer was the the netflix be taken away! I had one phonecall from Vodacom regarding this matter and was told they will investigate and get back to me..still waiting for an updated call!!!
's update28 Oct 2023, 09:14
Reviewer Update
I still have no feedback here ,it was declined based that Vodacom wanted to give me half the deal and not the full deal on offer. The offer was the the netflix be taken away! I had one phonecall from Vodacom regarding this matter and was told they will investigate and get back to me..still waiting for an updated call!!!