HN
Heinrich N
1 reviews | Active since Oct 2013
01 Mar 2021, 16:19
False advertising
I upgraded recently ith Vodacom. I upgraded to an MSI GF63 I7 15.6" GAMING LAPTOP + ZTE R219Z LTE MIFI ROUTER. I waited over a month for it to arrive. When the laptop arrived, it was an i5 not am i7 as advertised. Now Vodacom tells me it was a misprint. I want Vofacom to supply me with the i7 as advertised.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
02 Mar 2021, 07:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2021, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HN
Heinrich N's updateReviewer Update
05 Dec 2022, 17:46This was not settled. Very poor service from Vodacom.
HN
Heinrich N's update05 Dec 2022, 17:46
Reviewer Update
This was not settled. Very poor service from Vodacom.
HN
Heinrich N's updateReviewer Update
05 Dec 2022, 17:46Just got a nasty attitude of " just return it if you dont want it".
HN
Heinrich N's update05 Dec 2022, 17:46
Reviewer Update
Just got a nasty attitude of " just return it if you dont want it".