1 reviews | Active since Jun 2010
False adverti*****t! Special online deals, but they dont have any stock!
Yesterday, 27 June 2018, I placed an order online to upgrade one of my three Vodacom contracts. I received a email stating that someone will phone me back in 24 hours, nobody did. So I called them, then they informed me that they don't have stock and they can only send the phone to me once they have received stock. But when I initially placed the order, the system said that they have got stock. And the person I spoke to could not tell me when they will receive stock, she only said it can take between one week and 3 weeks. Why do you advertise stock on special if you don't have stock, and you also say delivery within 24hours?! That is false advertising! I have been a loyal Vodacom customer since 2005, but I think its time for me to move my business somewhere else.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
