1 reviews | Active since Mar 2017

08 Aug 2018, 14:33

False adverti*****t? Or just don’t care?

App**** for a contract on the Macbook air 13” application was quick and easy and promises were made that the stock will arive the following Tuesday or Friday. Only to find out on the Saturday thatbit is on back order and no one in the entire Vodacom group knows when there will be stock, I was treated with disrespect from the lady who handles the orders and my local Vodacom outlet. My question is how can Vodacom advertise something if they cannot deliver on that item?

0
Replies (2)
Vodacom
Vodacom's reply08 Aug 2018, 20:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

's update16 Aug 2018, 16:10
Reviewer Update
Good day I just received my MacBook would like to thank the Consultant at the HiCell Standerton branch for his service, and excellence in which he handled the matter