1 reviews | Active since Sept 2017
False adverti*****t, Misleading clients and shocking service.
Bought a Huawei phone in August with a promotion. My Huawei screen chipped and when I took it in to get it fixed Vodacom told me that they will not fix the phone and it is not included with the promotion. I waited a week to get my phone back to take it to someone to get it repaired. I am really disgusted at this cause I have been a loyal customer for the last 25 years. And this is how they treat their customers. Be aware of their misleading marketing tactics.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
