False Adverti*****t

good day,

I have been trying to sort out my account since the 10th of August, a big thank you to the manager at Kempton branch for assist in sorting my July invoice, I still have a query on my August invoice which is still not sorted out. You advertise online contracts without stating that this will be an open line, so without me knowing that this is an open line. I have opened this contract for my son and will definitely not upgrade him with an open line contract. please urgently get back to me!