False advertised

Hi, I activated a LTE Plan on the 7th of May for 70GB day time data and 30GB night time data. Yesterday I got a pop on my laptop saying there was no data available. I then called the Customer Care line and was told that I only received a Pro Rata amount of 23GB day time, which is not what was advised to me in store, I was advised that it was 53 GB day time. The agent then tells me it is split and 10GB is for video ticket. I did not sogn up for a video ticket and I askd the consultant in store several times to confrim that it was straight 70GB data. What must I do with a video ticket that I don't need or want. You deducted the pro rata amount from my account and to top it off, the agent sighs and places me on mute. This is second blady mess up that Vodacom has with my line in the past 2 months. There is no compensation, no fix, no apology and I foolishly signed up for another deal. Fix this immidiately and I don;t want any tickets created and on top this, I requested a refund for the previous mess up and guess what, you ignored my request and loaded a store credit. I am so fed up with your lack of service and digusting CS agents