IR
Imtiyaaz R

1 reviews | Active since Dec 2016

23 Dec 2016, 13:30

False adverti*****t from VODACOM

<p>Samsung Za Advertised for R999 cash price. On arrival at the Vangate Mall store I was shocked to find out that I could not purchase 5 Samsungs for the advertised price due to Vodacom Vangate Mall not receiving their booklets. My children are so disappointed as it would have been their christmas gifts. I had spoken to the Manager at the store and he could not help me. I would say little or no attempt was made to find an alternative solution to my problem. </p>

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Replies (1)
Vodacom
Vodacom's reply24 Dec 2016, 07:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team