1 reviews | Active since Jun 2014
False Adverti*****t
<p>I bought a Samsung Z2 in December at Vodacom cell number ********** 832 with a promotion of R500 air time valid for five days.</p> <p>I was told to qualify for that promotion I had to use their sim card which was bought with the phone. Ive been using the same number till this day.</p> <p> Till this day I have not received the promised air time. When I called the contact centre to ask about the R500 air time, I was advised to activate it with a R29 air time. Ive been buying R29 air time and still have not received that R500 air time.</p> <p> </p> <p>Why make people buy your goods with false adverti*****t?</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The reported instance has reviewed and addressed.
Please refer to our recent consultation.
Warmest regards
Elroy
The reported instance has reviewed and addressed.
Please refer to our recent consultation.
Warmest regards
Elroy
