RZ
Reinhardt Z

1 reviews | Active since Sept 2011

13 Mar 2015, 15:33

False Advert

I did a upgrade on my contract with Vodacom on the 03/03/2015. <br> The special that I took is advertised as follow: <br> <br> Alcatel One Touch Idol Alpha <br> Was R229 Now R129<br> <br> uChoose Flexi 150<br> Includes R150 Airtime , 500 MB Data ( Anytime) , 500MB Night Owl. <br> <br> So I went to Vodacom . I took the deal. I received my phone and all is well. <br> After a couple of days I found out , when visiting the shop , that the 500MB data is not included!!!!<br> Your add clearly state that it does. I have the add with me . The salesperson NEVER told me its not , the day I took the phone. Is this how you get people to take out contracts with false adds, and lies?? <br> <br> I want my data as promised every month , for the 24 month contract. This a a total **** from such a big company.

0
Replies (1)
Vodacom
Vodacom's reply13 Mar 2015, 15:38
Official
Hello zylsman,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites

Best regards,