zB
zelda B

1 reviews | Active since Apr 2015

05 May 2015, 08:16

False account, waiting for 3 months for response

STILL WAITING FOR FEEDBACK and it is 7 days later??? <br> <br> How is it possible to get billed every month for a contract and handset I do not even have??<br> I have phoned the call centre from 13 Feb 2015 6 times and have 4 reference numbers but not a answer?! Worst service!!! Please respond asap<br>

0
Replies (1)
Vodacom
Vodacom's reply07 May 2015, 15:30
Official
Hello zeldabarnard,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team