EJ
Eugene J
1 reviews | Active since Mar 2022
22 Mar 2022, 08:18
False account money demand and Harrasment
Im recieving calls from VDM Attorneys telling me that I owe Vodacom R650. Ive told them several times that I don't have a Vodacom account and the last account I had with Vodacom was 15yrs ago and I already then received bad service. I told them to send me the documents that I signed for the account as Ive had a Telkom cell phone since 2010. Yet they just keep on phoning me and harassing me for monies which I don't owe Vodacom
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Vodacom's replyOfficial
22 Mar 2022, 09:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Mar 2022, 09:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team