1 reviews | Active since Jan 2018
Falls advertising and misleading customers
I just want to explain what happened to me at Vodacom in Canal Walk(mega store?) I app**** for a tablet contract on 15.12.2017 - got approved and ...... looked on the system and said there is stock and she is ordering it on the same day - it will take 3-4 working days I have been calling e ery day since and I drove from Mamesbury to Canal Walk for none of my calls gets returned, neither any communication from Vodacom On the 4.1.2018 I was adciswd that there is no stock and it is discontinued but again I was promissed a call to discuss same package with replacement product but still nothing Imaam abbas is ignoring my calls, not following up after I was assured there was stock, absolutely no communication I expect what I aigned for or a better product cor the same price ... I cannot afford a more expensive contract and I feel it is falls adcertising and misleading customers Vodacom should keep up there word and honour my sigend contract
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Andries
As discussed feedback has been provided to you.
Have a pleasant day further!
Regards,
RJ
Dear Andries
As discussed feedback has been provided to you.
Have a pleasant day further!
Regards,
RJ
