LL
Luan L
1 reviews | Active since Aug 2021
19 Aug 2021, 09:58
Falls advertising
I saw the a ad in one of your pamphlet for the Samsung s21 that is R649pm for 24 months I when to the store in eastrand mall to take out a contrac. The next day the lady call me to confirm which phone I would like I told her and she said that it is on a 36 months contract and not 24 months. This is Falls advertising and I'm very disappointed that a big service like vodacom allow this to happen
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Vodacom's replyOfficial
19 Aug 2021, 10:42Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Aug 2021, 10:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team