Falg against name after account has been paid up

This is absolute *******. I had an old contract that was in arrears for a while and went to legal.<br> I paid it up about 3 years ago but still the flag is against my name and it has not been sorted.<br> <br> As a result I can't take out a new contract and when I call in to try and sort it out<br> nobody can assist me and everybody keeps passing me onto a different department<br> then somebody said she would send a message to legal to send me the paid up letter <br> and I have yet to hear anything. <br> <br> It would seem that because vodacom is South Africa's leading cellular supplier they don't give <br> 2 ****s about Joe Soap and *****ing up their credit record or anything.