1 reviews | Active since Jan 2017
**** vouchers offered with package
<p>I write this complain with a great disappointment to Vodacom. On December last year on the 20th I upgraded my phone with Vodacom to p9 Huawei, which was offered with a 2000 Woolworths voucher. I tried redeeming the voucher with the prompt on the voucher and it gives an email address which doesn't exist. The website address printed on the card also doesn't exist. The consultants at the Vodacom stores also have no idea how to redeem the voucher. Huawei has been consulted by myself, no assist or whatsoever. One of the consultants gave some numbers to contact for some Tlc company there's no answer. Surprisingly Vodacom has been running the special from November and it's also been running till February. How does Vodacom sell something to their customers that doesn't exist??????? False advertising</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I last received an sms requesting me to send proof of contract or purchase to TLC rewards on the 10 January 2017. The documents were sent as requested and later received an email requesting further details of which were sent to TLC again. On 26 January 2017 I still havent received anything. Vodacom and hauwei are playing blame game.
I last received an sms requesting me to send proof of contract or purchase to TLC rewards on the 10 January 2017. The documents were sent as requested and later received an email requesting further details of which were sent to TLC again. On 26 January 2017 I still havent received anything. Vodacom and hauwei are playing blame game.
