PS
Paul S

1 reviews | Active since Mar 2011

20 Nov 2017, 16:50

**** Subscription fee

My wife has recently discovered she was being billed for a chatbak subscription and a baseball subscription. Never agreed to anything and this amounts to nearly R7 per day. Vodacom these subscriptions are from your side so please explain as this to me is ********** and theft.

0
Replies (1)
Vodacom
Vodacom's reply21 Nov 2017, 06:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,