CvdW
Cecilia van der Watt

1 reviews | Active since Aug 2013

09 Oct 2018, 06:52

**** sales tactics

Don't ever believe Vodacom when they tell you they are giving you something for free! They charged me for it and after agreeing to cancel the product falsely sold to me without penalties they took over a R1000 from my account!

0
Replies (2)
Vodacom
Vodacom's reply09 Oct 2018, 08:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Oct 2018, 14:28
Official

Dear Customer,

Thank you for registering your complaint with our office.

Please note that we have tried making contact with you on numerous occasions and to no avail. If however, you do still require assistance and intervention, please contact 082135.

Regards
Consumer Website Team