VM
Vukani M

1 reviews | Active since Sept 2017

05 Jan 2018, 08:50

**** promotions

Vodacom SA should stop doing **** Promotions. They say "there's a double data promo" I've recharged twice using they Vodacom app, I didn't get any double data for the amounts I've recharged with. What you doing is against consumer protection Act. You can't have a false promotion just to boost your sales!!!!! We need a better network provider in SA not ****s

0
Replies (2)
Vodacom
Vodacom's reply05 Jan 2018, 10:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Jan 2018, 13:53
Official

Hi Vukani

As discussed feedback has been provided. We do apologize for any inconvenience caused.

Have a pleasant day further!

Regards,

RJ