HK
Honey K
1 reviews | Active since Oct 2016
09 Sept 2017, 11:22
**** double data
Mxm Vodacom you did it again. I bought double data on Wednesday based on the promise you made and to my surprise there is no double data. Between Wednesday and today all my data is gone. I don't have automatic updates or any subscriptions. I normally buy your 1gig and manage to download at least 5 episode of a series now onlyafter 3 downloads the 1 gig is gone and the double is nowhere to be found. Why sell a lie
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Replies (2)
Vodacom's replyOfficial
09 Sept 2017, 12:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Sept 2017, 12:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Sept 2017, 16:02Dear Honey Khotle,
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
UW
Best regards,
Vodacom's reply11 Sept 2017, 16:02
Official
Dear Honey Khotle,
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
UW
Best regards,