MT
Maddy T

1 reviews | Active since Nov 2017

07 Feb 2018, 09:02

**** contracts

Never app**** for a contract then all this comes through Dear Customer

Reference Number: ********** 1 This email serves as a notification of new contract application that has been submitted on ID number: ********** 260085.

Please take a moment to review your information that we have about your account and notify us if there are changes needed:

Name: MARIO TITUS Application Date: 06 February 2018 Application Status: ACCEPT ID Number: ********** 260085 Agent Name: LM_GOVENDERJ01 Number of lines: 1 If you need support, you can cantact us via email on ********** or call us on 082111.

“This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html "

0
Replies (4)
Vodacom
Vodacom's reply07 Feb 2018, 09:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

MT
Maddy T's update07 Feb 2018, 09:44
Reviewer Update
Dear Customer Reference Number: ***1 This email serves as a notification of new contract application that has been submitted on ID number: ***. Please take a moment to review your information that we have about your account and notify us if there are changes needed: Name: MARIO TITUS Application Date: 06 February 2018 Application Status: ACCEPT ID Number: *** Agent Name: LM_GOVENDERJ01 Number of lines: 1 If you need support, you can cantact us via email on *** or call us on 082111. “This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html "
MT
Maddy T's update08 Feb 2018, 08:43
Reviewer Update
A day later and still no contact from a consultant to advise what dumbdonkey theft syndicate voda**** is busy with now as callcentre ******* perpetrated simswaps arent in the news much
Vodacom
Vodacom's reply08 Feb 2018, 15:03
Official

Dear Maddy

Please be advised our record reflects the Sales team has been in contact and provided feedback regarding the incorrect confirmation email sent.

Regards,

RJ

Best regards,