**** contract upgrade

<p>So I had a contract with Vodacom which was to end May 2017, I had had a good experience and was happy to accept an upgrade when I was offered one telephonically by one of the Vodacom consultants. </p> <p>Had a thorough conversation with the gentleman and came to an agreement that the first debit order would be deducted on June the 15th and that my new device, a mobile WiFi, would be delivered. This all happened late April '17, come June , device was delivered, later than promised, but delivered nonetheless, June 15th money deducted as arranged. Then one of many lies I was to be told, started , I was told that the mobile WiFi device and the data that it would carry would be effective from the beggining of the month of June. That didn't happen, I went into one of the stores, in Alberton and after a long while was told it would only be effective on the 1st day of July. </p> <p>Very long story short, It is now the 3rd day of July and the only thing that has happened is that my bank account has been debited once again but no data. I went into another store in Alberton on the 1st and was told to wait 24hrs, 48hrs later all I have is the WiFi device which is currently useless, my account debited of the agreed upon amount and still no data as promised...</p> <p>I've heard from friends and family having bad experiences with Vodacom but never imagined I'd soon experience it... what must happen now???</p>