KM
Katlego M
1 reviews | Active since Nov 2016
06 Apr 2021, 09:57
**** Advertising and ****s
Vodacom seems to be the king of **** advertising. I have been a participants of the Daily Shake for a while now. Recently, I won a Dry Dive Snorkel Mask and a Power Back Up Micro UPS (I am unable to attach screenshots, but they can be provided on request).
When I then called Vodacom to find out how to redeem the prices, I was told that I had only won 10% off the items and yet that’s not what appeared on the Vodacom app after shaking.
This is a ****.
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Replies (2)
Vodacom's replyOfficial
06 Apr 2021, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Apr 2021, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KM
Katlego M's updateReviewer Update
06 Apr 2021, 18:01Hi Vodacom
That is exactly my point. I have proof that Indicates that I had won the actual prizes. Why aren’t you asking for the proof?
That is exactly my point. I have proof that Indicates that I had won the actual prizes. Why aren’t you asking for the proof?
KM
Katlego M's update06 Apr 2021, 18:01
Reviewer Update
Hi Vodacom
That is exactly my point. I have proof that Indicates that I had won the actual prizes. Why aren’t you asking for the proof?
That is exactly my point. I have proof that Indicates that I had won the actual prizes. Why aren’t you asking for the proof?