tK
tersia K

1 reviews | Active since Feb 2015

20 Apr 2015, 20:39

Faith restored in Vodacom

After having issues with Vodacom from payment issues to call centres and travelling to CapeTown I went to the head office where I met Kirsten McGuigan who really put the time into listening and put the effort into helping me resolve my problem I'm thankful and my problems were resolved. I received a full refund all because she cared for the customer's needs. I would like to request that Vodacom train employees to be more like Kirsten

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Replies (1)
Vodacom
Vodacom's reply21 Apr 2015, 17:32
Official
Hello tersia.klein,

Thank you very much for the feedback.

We are glad we could be of assistance to you and resolve your query.

Kind regards,
Consumer website team