CV
Cristel V

1 reviews | Active since Jul 2010

20 Nov 2018, 17:32

Faith in Vodacom restored

I had an issue since Saturday. No one could assist me, was at my wits end. Thank goodness for Ashwin Abdurahman! You saved Vodacom in my eyes today. 1 hour and complaint solved! Thank you for awesome service! Great stuff!

0
Replies (2)
Vodacom
Vodacom's reply20 Nov 2018, 18:03
Official
Dear Cristel, 
 We are glad to hear of the service that you received from Ashwin :-)  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards Randall Caincross  Consumer Website Team             
CV
Cristel V's update20 Nov 2018, 18:36
Reviewer Update
Thank you Randall! I was at the point of cancelling all my contracts. Ashwin deserves recognition......