Failure to respond to requests for Service (copy of contract and itemized billing)

<p>I have now complained two times (on HelloPeter - several complaints logged with Vodacom itself) about Vodacom's failure to get in touch with me despite their undertakings to do so. I have provided them with all information and documentation that they have requested from me on several occasions. How many times should information be submitted and how many requests should be logged before Vodacom will respond?</p> <p> </p> <p>Official business reply:Charlotte and Themba from the Contract Admin Team advised that they require documents in order to best assist you. We requested they contact you again in order to resolve this matter.</p> <p>Kind regards</p> <p>Vodacom Consumer Website Team</p>