Failure to respond to multiple contract migration request

<p>I have sent a written request on numerous occasions ( First one in March 2016) asking Vidacom to migrate my contract since I have relocated to another country and would no longer need my current contract. After sending isentification etc every time, nothin has happened and its been 9 months. I am still paying the full contract amount regardless of the initial agreement stating I can change the contract at any point in time should I wish to do so. My husband had his contract migrated and had no problems. </p> <p> </p> <p>Iam am utterly disappointed with the lack of service and disregard for consumers rights. </p>