MW
Moira W

1 reviews | Active since Mar 2013

28 Aug 2018, 12:23

FAILURE TO RESPOND ON CUSTOMER ONLINE QUERY

i AM STILL WAITING ON VODACOM TO CONTACT ME REGARDING THIS SO-CALLED ********** CONSIGNMENT. AN APOLOGY VIA EMAIL DOES NOT SUFFICE WHAT TRANSPIRED.

0
Replies (2)
Vodacom
Vodacom's reply28 Aug 2018, 13:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Aug 2018, 14:51
Official

Dear Moira

Please be advised your enquiry is being attended to by our Sales team.

Kindly note once feedback is made available will you be contacted urgently.

Regards,

Vodacom Consumer Website Team